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Recent News
Greater Access to F.O.S. for SMEs
The Financial Ombudsman Service has announced plans to allow increased access to its services by SMEs, Charities and Trusts from 1 April 2019. The current limits of having fewer than 10 staff and a balance sheet turnover of up to £2 million are to be increased to 50 staff and a turnover up to £5 million. They are also consulting on increasing the binding award limit from £150,000 to £350,000 for complaints arising after 1 April 2019.
Negotiation at ILAA (Independent Loss Adjusters Association)

Independent Loss Adjusters Association

What is ILAA?

An association of professional practices engaged in the negotiation and settlement of insurance and other claims on behalf of Insurers, Lloyd’s Underwriters, Insurance Brokers and others, including commercial and private policyholders.


Ethical Standards

All members undertake to deal with claims in a professional and ethical manner, have no financial interest in any party involved in the settlement of a claim and, other than a fair fee from their clients, do not accept commissions, benefits, or inducements from any other party that may call into question the independence and objectivity of the advice given to the client.


Claims Review Service

Members of the Association offer a Claims Review Service to Insurers, Reinsurers, Policyholders, Brokers and other intermediaries, in order to resolve disputed or problem insurance claims. Further Details

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